Version 2.0 · Last updated: 10 August 2026
Chérie Social, Inc. is a corporation incorporated in the State of Delaware, United States, under file number [To be completed — Delaware file number], with its registered agent at [To be completed — Delaware registered agent name and address] and its principal place of business at 353 Lexington Avenue, 4th Floor, 534, New York, NY 10016, United States.
We trade as Chérie (“Chérie”, “we”, “us”, “our”).
You can reach us at hello@cherie.social. We aim to respond to all enquiries within [To be completed — response time — number of working days] working days.
Our representative in the United Kingdom for the purposes of Article 27 of the UK GDPR is [To be completed — UK Article 27 representative name and address].
The Platform is hosted by [To be completed — hosting provider and address].
Our UK VAT registration number is [To be completed — UK VAT number].
1.1These Terms of Service (the “Terms”) are the terms on which we supply our services to you. They form the agreement between you and us. Please read them before you subscribe.
1.2By creating an account, subscribing or using the Services, you agree to these Terms. If you do not agree to them, please do not use the Services.
1.3These Terms are available from a link at the foot of every page of the Platform, and are provided to you in a durable electronic form when you create an account. We recommend you save or print a copy.
1.4The following documents also apply to your use of the Services and form part of this agreement:
1.5If there is any conflict between these Terms and one of the documents listed in clause 1.4, these Terms take priority, except that the listing for an Experience takes priority in relation to the price, timing, location and cancellation window of that Experience.
1.6These Terms are drafted in English. If we provide a translation, the English version prevails, except where the mandatory law of your country of residence provides otherwise.
In these Terms:
| Term | Meaning |
|---|---|
| Experience | A social event we arrange for a Group, such as a dinner, drinks, a workshop, a class, a walk or a coffee morning. |
| Experience Fee | Any amount payable to us in advance for a place at an Experience, as shown on the listing before you book. |
| Group | The set of Members matched to attend a particular Experience together, usually four to six people. |
| Member, you, your | A person who has created an account with us, whether or not they hold a current Membership. |
| Membership | A paid subscription giving access to matching and the Platform. |
| Membership Fee | The recurring amount payable for your Membership, as shown on the Platform when you subscribe. |
| Platform | Our website at https://cherie.social, our mobile application, and any related service we operate. |
| Services | Everything we provide under these Terms, as described in section 4. |
| Venue | The restaurant, bar, café, studio, workshop or other location at which an Experience takes place, and where relevant its operator or instructor. |
3.1Chérie is a community for women. Membership is open to women, including trans women.
3.2We provide the Services on this basis in order to create an environment in which women can meet and form friendships in person, safely and without the dynamics that arise in mixed groups. We keep that basis, and its effect on everyone who may wish to use the Services, under review.
3.3We may ask you to confirm your eligibility, and we may decline or end a Membership where we reasonably consider that the Services are not being used in good faith. Where we do, we will tell you why and you may appeal under clause 20.4.
3.4By creating an account you confirm that:
3.5If you stop meeting these requirements you must tell us, and we may suspend or end your Membership under section 19.
3.6We do not carry out criminal record checks, background checks or vetting of Members. The checks we do carry out are limited to those described at https://cherie.social/verification, and currently consist of [To be completed — the list of checks Chérie actually carries out — e.g. verified email, verified phone number, payment card on file, photo check]. Please read section 12 before you attend an Experience.
4.1The Services consist of: a questionnaire; matching you into a Group; arranging or reserving a place for you at an Experience; providing the details of that Experience through the Platform; and giving you access to a private group conversation with your Group.
4.2We arrange the meeting. We do not run the event. We do not own or operate Venues, prepare or serve food or drink, or deliver classes, workshops or tuition. The Venue is responsible for what it provides.
4.3Chérie is not a dating service and is not a networking or business service. We do not offer romantic matching and we do not permit the Services to be used for commercial purposes.
4.4Matching is based on the information you give us. While we work to build Groups that fit well together, we cannot and do not guarantee:
4.5Groups are usually four to six Members. We may vary this where it is sensible for a particular Experience.
4.6We may change or cancel an Experience where circumstances require it, including for reasons of health, safety, capacity, quality, Venue availability or insufficient numbers. If we cancel an Experience you have paid us for, we will refund the Experience Fee in full under clause 10.2.
5.1We tell you the Venue address through the Platform no later than the day of the Experience.
5.2We may change the Venue where circumstances unknown at the time of announcement make it unsuitable. We will tell you as soon as we can.
5.3If you tell us about a dietary preference we will make reasonable efforts to match you with a Venue that can accommodate it. Dietary preferences are guidelines rather than binding requirements, and we cannot guarantee particular options at every Venue.
5.4Where you have told us about an allergy or intolerance, we will pass that information to the Venue when we make the booking. We do not prepare food or drink and we cannot guarantee the absence of allergens or cross-contamination. You must check directly with the Venue before you consume anything.
5.5If you tell us about a physical limitation, access need or health condition we will make reasonable efforts to match you with suitable Experiences. We cannot guarantee that a Venue is accessible, and we encourage you to check with the Venue directly. Where we know a Venue is not step-free or has other access limitations we will say so on the listing.
5.6Some Experiences involve alcohol. Where they do, we say so on the listing and we always offer a non-alcoholic option.
5.7You are responsible for your own consumption. You must not attend an Experience while intoxicated, must not buy alcohol for another Member who does not want it, and must comply with the Venue’s licensing conditions and any refusal of service. We may ask you to leave an Experience, and may suspend your Membership, where your conduct in connection with alcohol puts you or another Member at risk.
5.8Travel to and from an Experience is your responsibility and at your own cost. Our Safety Guidelines set out what we recommend.
6.1Your Membership covers matching and access to the Platform. It does not cover the cost of the Experience itself — food, drink, materials, tuition, entry or anything else you consume or use.
6.2There are two ways an Experience is paid for, and the listing always tells you which applies:
6.3You always see the cost of an Experience before you book it. If we cannot show a fixed price, we show a price range and say that it is indicative.
6.4All prices shown to consumers in the United Kingdom include VAT at the applicable rate.
7.1When you book an Experience you are committing to attend, and other Members are matched around you.
7.2Each listing shows a cancellation window. You may cancel free of charge at any time before that window closes, through the Platform.
7.3After the cancellation window closes:
7.4Where we have paid a Venue in advance to hold a place for you and you do not attend and did not cancel, we may charge you the amount we are unable to recover, up to a maximum of the Experience Fee for that Experience. We will tell you the maximum amount before you confirm the booking, and you authorise that charge at that point. We do not charge a flat penalty and we do not charge an amount unrelated to what your place actually cost us.
7.5Repeatedly cancelling late or not turning up affects the other Members of your Group. If you do so three or more times within any two-month period we may restrict your ability to book, or suspend your Membership, under section 19.
7.6Things happen. If you have a good reason for a late cancellation or a missed Experience, tell us and we will normally waive any charge. Nothing in this section affects your right to cancel an Experience free of charge where we have changed it materially.
7.7If you think a charge or restriction has been applied in error, contact us at hello@cherie.social within 30 days and we will review it.
8.1The available Membership plans, their length and their price are shown on the Platform before you subscribe. We show the price per week alongside the total amount you will be charged.
8.2Your Membership renews automatically at the end of each period for a further period of the same length, at the then-current price, unless you cancel first. We tell you this clearly on the payment screen before you subscribe.
8.3We will email you a reminder before each renewal, at least 7 days in advance for plans of a month or less and at least 14 days in advance for longer plans. The reminder will tell you the amount, the date and how to cancel.
8.4You can cancel your Membership at any time from inside the app, in two taps, or by emailing hello@cherie.social. Cancellation stops the next renewal. You keep access until the end of the period you have already paid for. Deleting the app from your device does not cancel your Membership.
8.5Where you subscribe through the app, payment may be handled by Apple’s App Store or Google Play. We do not control their processing, currency conversion or fees, and we do not store your card details. Where you subscribe through our website, payment is handled by our payment provider, [To be completed — website payment provider — legal entity name and country].
8.6If a payment fails we will try again and let you know. If it continues to fail, your Membership will be suspended until payment is made. We will not restart it without telling you.
8.7You must keep a valid payment method on file to book Experiences that carry an Experience Fee.
8.8We may change our prices. If we do, the change will not affect the period you have already paid for. We will tell you at least 30 days before a price change takes effect and you may cancel before it does.
9.1If you are a consumer resident in the United Kingdom or the European Economic Area, you have 14 days from the day you subscribe to change your mind and cancel, without giving a reason.
9.2By subscribing you ask us to start providing the Services straight away, so that you can be matched immediately. You acknowledge that if you cancel during the 14 days we may deduct a proportionate amount for the period during which you had access, and the cost of any Experience we have already booked and paid for on your behalf.
9.3To exercise this right, do one of the following before the 14 days end:
9.4You do not have to use the form, and any clear statement is enough. If you subscribed through the App Store or Google Play, you may also cancel through the store.
9.5We will refund you using the same method you used to pay, without undue delay and within 14 days of the day we are told you want to cancel.
9.6This right applies to your first subscription period. It does not apply again on each automatic renewal — but you can cancel a renewal at any time under clause 8.4, and if we have changed these Terms or our prices you have the rights in clauses 8.8 and 21.2.
9.7If you are a consumer resident elsewhere, your right to cancel is whatever the law of your country of residence gives you, and any additional rights the App Store or Google Play give you.
10.1Outside the right in section 9 and the situations below, Membership Fees are not refundable. If you cancel, you keep access until the end of the period you have paid for, and we do not refund the unused part of that period.
10.2If we cancel an Experience you have paid an Experience Fee for, we refund that fee in full. We will do so within 14 days. If we cannot offer you a replacement Experience of a similar kind within a reasonable time, you may also cancel your Membership and we will refund a proportionate part of your Membership Fee.
10.3If the Services are not provided with reasonable care and skill, or do not match how we described them, you have the statutory rights set out in section 17, which may include a repeat performance or a price reduction.
10.4If we suspend or end your Membership because you have broken these Terms, we do not refund fees already paid. If we end your Membership for any other reason, we refund a proportionate part of the period you have paid for.
11.1Chérie only works if everyone is decent to each other. You agree to treat other Members, Venue staff and our team with respect, and to follow our Community Guidelines.
11.2You are responsible for keeping your login details confidential. Any use of the Platform through your account will be treated as use by you. Tell us at hello@cherie.social straight away if you think someone else has access.
11.3You must comply with the law, and with the rules and safety instructions of any Venue.
11.4You must not:
11.5Breaking clause 11.4 may result in your content being removed, your Membership being suspended or ended, and, where appropriate, a report to the police. See section 19.
12.1Meeting new people in person carries risk. We take that seriously, and we also want to be straight with you about the limits of what we can do.
12.2We do not carry out criminal record checks or background checks on Members, and we cannot verify everything a Member tells us. The checks we do carry out are set out in clause 3.6.
12.3We do not control how Members behave at an Experience or afterwards, and we are not responsible for their conduct. You are meeting people you do not know, in places we have selected but do not run. Please read our Safety Guidelines at https://cherie.social/safety before your first Experience.
12.4You can block or report any Member at any time, through the Platform or by emailing hello@cherie.social. When you block someone, she will not be shown to you, your profile will not be shown to her, and we will make reasonable efforts to ensure you are not matched into the same Experience.
12.5We aim to acknowledge every safety report within 24 hours and to tell you the outcome within [To be completed — safety report outcome — number of days]. Where a report concerns a risk to someone’s safety we will act immediately, which may include suspending an account before we have completed our review.
12.6If you feel unsafe at an Experience, leave. You do not need our permission and it will never count against you. If you are in immediate danger, call 999.
12.7Nothing in this section limits our liability for death or personal injury caused by our negligence, or for anything else we cannot lawfully exclude. See clause 18.3.
13.1We provide a private group conversation for each Group (“Messaging”). It opens before the Experience and stays available afterwards. Your profile, bookings and activity may be visible to other Members of your Group.
13.2You keep ownership of what you post. By posting content on the Platform you give us a non-exclusive, royalty-free, worldwide licence to host, store, copy, display and adapt it for the sole purpose of operating and providing the Services. This licence ends when you delete the content or close your account, except where we need to keep a copy to comply with the law or to deal with a complaint or claim. It does not cover your personal data and it does not cover the content of private Messaging.
13.3We are a regulated user-to-user service under the Online Safety Act 2023 and we take our duties under it seriously. We assess the risk of illegal content on the Platform, and we operate systems designed to prevent it, to take it down quickly when we become aware of it, and to protect Members from it.
13.4We may remove content, restrict features or suspend an account where we reasonably believe content is illegal, breaches clause 11.4, or puts a Member at risk. Where we do, we will tell you what we have done and why, unless the law prevents us.
13.5Reporting and complaints. You can report content, report a Member, or complain about a decision we have made — including a decision to remove your content or restrict your account — through the Platform or by emailing hello@cherie.social. We will acknowledge your report, deal with it, and tell you the outcome. Our full complaints process is at https://cherie.social/complaints.
13.6We do not permit anyone under 18 to use the Services.
14.1Where we plan to photograph or film an Experience we will tell you in advance, and again on the day before we start.
14.2If you agree to appear, you give us a non-exclusive, revocable licence to use your image, first name and voice, as captured at an Experience or in a testimonial you choose to give us, to promote the Services. You keep every other right in your own image and may licence it to anyone else.
14.3That licence lasts for as long as you are a Member and for up to 24 months afterwards, unless you withdraw it sooner.
14.4You may withdraw your agreement at any time by emailing hello@cherie.social. When you do, we will stop using the material in anything new, and remove it from anything we control, within 30 days. We may not be able to recall material already distributed by third parties or printed, and we will tell you where that is the case.
14.5This clause is not a condition of access to the Services, and no part of your Membership is given in exchange for it.
14.6Other Members may want to take photographs at an Experience. They must ask you first. If you would rather not appear, say so, and we ask everyone to respect that. Sharing a photograph of another Member outside the Platform without her permission breaches clause 11.4.
15.1How we collect, use, store and protect your personal data is set out in our Privacy Policy at https://cherie.social/privacy. Please read it. It forms part of this agreement.
15.2Some of what we ask you is special category data under the UK GDPR — for example information about your health, an access need, or a dietary requirement connected to a belief. We only ask for it so we can match you to Experiences that suit you, we only collect it with your explicit consent, and you can change or delete it at any time in your settings.
15.3We are established in the United States, so your personal data is transferred outside the United Kingdom. Our Privacy Policy explains the safeguards we use. Our UK representative under Article 27 of the UK GDPR is named at the front of these Terms.
16.1The Platform and everything in it that we have created — including the software, the databases, the Chérie name and marks, and our text, images and design — belongs to us or to our licensors and is protected by intellectual property law.
16.2We grant you a personal, non-transferable, non-exclusive licence to use the Platform for your own private purposes while your Membership lasts.
16.3You may not reproduce, distribute or commercially exploit any part of the Platform without our written consent.
16.4If you believe content on the Platform infringes your intellectual property rights, contact us at hello@cherie.social with details and we will investigate promptly.
17.1We must supply the Services with reasonable care and skill, as described, and fit for any purpose you told us about before you subscribed. These are your rights under the Consumer Rights Act 2015 and nothing in these Terms affects them.
17.2If we do not meet that standard, you are entitled to have the problem put right within a reasonable time and without significant inconvenience to you. If that is not possible or does not happen, you may be entitled to a price reduction or a refund.
17.3For detailed information about your rights, visit the Citizens Advice website at www.citizensadvice.org.uk or call 0808 223 1133.
18.1If we fail to comply with these Terms we are responsible for loss or damage you suffer that is a foreseeable result of that failure. Loss or damage is foreseeable if it is obvious that it will happen, or if we both knew it might happen when you subscribed.
18.2We are not responsible for:
18.3We do not exclude or limit our liability in any way for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any breach of the terms implied by sections 49 to 52 of the Consumer Rights Act 2015; or anything else it would be unlawful for us to exclude or limit.
18.4Subject to clause 18.3, our total liability to you in connection with these Terms is limited to the greater of [To be completed — liability cap figure in clause 18.4 — bracketed in the drafted Terms, needs counsel to set it] and the total amount you have paid us in the 12 months before the event giving rise to the claim.
18.5Descriptions and images of Experiences are indicative and are not contractual, though we take care to make them accurate.
19.1You may end your Membership at any time under clause 8.4, and may delete your account at any time in your settings.
19.2We may suspend or end your Membership, immediately and without refund, if you seriously or repeatedly breach these Terms, if you put another Member at risk, or if we are required to by law.
19.3We may also end your Membership on 30 days’ notice for any other reason, in which case we will refund a proportionate part of the period you have paid for.
19.4If we suspend or end your Membership we will tell you by email, and say why, unless the law prevents us or doing so would create a risk to someone.
19.5You may appeal by emailing hello@cherie.social within 14 days. A different member of our team will review the decision and respond within 14 days.
19.6When your Membership ends, your access to matching and to booking ends. What happens to your account and your data is set out in our Privacy Policy.
20.1If something has gone wrong, tell us first at hello@cherie.social. We will acknowledge your complaint within 2 working days and aim to resolve it within 14 days.
20.2If we cannot resolve it between us, you may be able to refer the matter to an alternative dispute resolution provider. [To be completed — ADR decision — either: we are a member of [ADR provider], which you can contact at [details]; or: we do not currently participate in an ADR scheme, but we will consider any proposal you make]
20.3You can also contact Citizens Advice, or your local Trading Standards service, for free independent advice.
20.4Nothing in this section stops you taking a matter to court.
20.5Governing law and courts. These Terms are governed by the law of England and Wales, and you and we both agree that the courts of England and Wales have jurisdiction. If you are a consumer habitually resident elsewhere, you also have the benefit of any mandatory consumer protection rules of your country of residence, and you may bring proceedings in the courts of that country.
21.1We may change these Terms, for example to reflect a change in the law, in our Services, or in how we operate.
21.2If a change affects your rights or obligations, we will email you at least 30 days before it takes effect. You may cancel your Membership before the change takes effect, and if you do we will refund a proportionate part of the period you have paid for. If you do not cancel, the change applies from the date we told you.
21.3Changes that do not affect your rights or obligations — correcting a typo, reformatting, rewording for clarity — may be made at any time.
21.4The date at the top of these Terms tells you when they were last changed. We keep previous versions at https://cherie.social/legal/archive.
22.1These Terms are between you and us, not between you and Apple or Google, and neither Apple nor Google is responsible for the app or its content.
22.2Your use of the app must comply with the applicable App Store or Google Play terms of service.
22.3Apple and Google have no obligation to provide support for the app. If the app does not conform to any warranty we give, you may notify Apple and Apple may refund the purchase price of the app; beyond that, Apple has no warranty obligation to you.
22.4Apple and its subsidiaries are third-party beneficiaries of this section 22 and may enforce it. Other than as set out in this clause, a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.
23.1Transferring this agreement. We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights. We will tell you in writing if it happens, and you may cancel and receive a proportionate refund. You may not transfer your rights or obligations to anyone else.
23.2Each clause stands alone. If a court finds part of these Terms unlawful or unenforceable, the rest continues in force.
23.3Delay is not waiver. If we do not insist on something immediately, or delay in taking action, that does not prevent us from doing so later.
23.4Events outside our control. We are not liable for failure to perform where that failure is caused by an event outside our reasonable control, but we will tell you and, if it goes on for more than 30 days, you may cancel and receive a proportionate refund.
23.5Notices. We will contact you at the email address or phone number on your account. You can contact us at hello@cherie.social. Notices are treated as received on the day they are sent, unless sent after 5pm or on a non-working day, in which case on the next working day.
23.6Surviving clauses. Sections 13.2, 16, 18, 20 and 23 continue to apply after your Membership ends.
23.7The whole agreement. These Terms, together with the documents listed in clause 1.4, are the whole agreement between you and us about the Services. Nothing in this clause limits your rights in respect of anything we have told you dishonestly.
Email: hello@cherie.social
Post: Chérie Social, Inc., 353 Lexington Avenue, 4th Floor, 534, New York, NY 10016, United States
In the app: Settings → Help
You only need to use this form if you want to. Any clear statement that you wish to cancel is enough.
To: Chérie Social, Inc., 353 Lexington Avenue, 4th Floor, 534, New York, NY 10016, United States, hello@cherie.social
I hereby give notice that I cancel my contract for the supply of the following service:
This annex is shown to you on the payment screen before you subscribe, and is repeated here.
| What | Detail |
|---|---|
| What you are buying | A subscription to Chérie, which covers matching and access to the Platform. |
| What it does not cover | The cost of the Experiences themselves. Those are priced separately and shown before you book. |
| Price | £19.99 per month, £47.99 per three months, or £71.99 per six months. In euros, €22.99 / €54.99 / €82.99. In US dollars, $24.99 / $59.99 / $89.99. All including VAT where it applies. [To be completed — confirm these are the intended prices — they are taken from the live checkout, and supersede the £59.99 / £74.99 figures in the drafted Terms] |
| Minimum term | The length of the plan you choose. |
| Renewal | Automatic, for a further period of the same length, at the then-current price, unless you cancel. |
| Renewal reminder | By email, 7 days before a monthly renewal and 14 days before a longer one. |
| How to cancel | In the app, in two taps, at any time. Or email hello@cherie.social. |
| Changing your mind | 14 days from subscribing, less a proportionate amount for the period you had access. See section 9. |
| Missed Experiences | Where we paid for your place and you did not attend or cancel, we may charge up to the Experience Fee. Told to you before you book. See clause 7.4. |